5 Listening Skills Nobody Taught You (But Everyone Needs) Part 2

In Part 2 of this two-part conversation on listening, we move from awareness into action, with five practical skills to help you become a more present, connected, and intentional listener. In your relationships, your workplace, and everywhere in between.

We start with a framework from Otto Scharmer, a senior lecturer at MIT and author of Theory U, that will genuinely change how you think about every conversation you have from now on.

From there, we get into the actual skills:

• How to listen for the emotion underneath the words (and why that emotion is almost always the more important message)
• The difference between curiosity and judgment in a conversation, and why the person across from you can feel which one you're in, even when you say nothing
• What your body is communicating while you listen, and the neuroscience behind why a calm, regulated nervous system makes you a better listener for everyone around you
• How to get genuinely comfortable with silence, including one advanced skill that most people never try
• What to do in the middle of a conversation when you realize you've completely zoned out (it happens to everyone, including coaches)

This episode also touches on the Enneagram; I also offer thoughts on listening when it comes to my coaching practice and how I listen in my personal life, and why presence is an ongoing practice - not just something you do once like flipping a switch.

If you haven't listened to Part 1 yet, start there first:
https://www.swansoncoaching.com/podcasts/beyond-the-type-an-enneagram-inspired-podcast-about-being-human/episodes/2149192288

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Stay in touch! Sign up for my newsletter and receive my 9 Ways to Communicate Better guide: https://www.swansoncoaching.com/communication

Learn more about my group coaching program, Communicate with Confidence through the Lens of the Enneagram:
https://www.swansoncoaching.com/bettercommunication

Otto Scharmer, Theory U (book)
https://amzn.to/4e4bLlH

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