Why People Stop Trusting You (And How to Build It Back)
Trust isn't built in one big moment. It's built in hundreds of small ones.
Trust is the foundation of every relationship, whether it's with a partner, a friend, a client, or a coworker. And it rarely disappears in one big moment.
More often, it erodes through small ones: the phone glanced at mid-conversation, the plan canceled one too many times, the reasoning that was never quite explained.
Those moments add up, and they leave people wondering: Do you care about me? Do I understand your thinking? Can I count on you?
In this episode, Sandy explores a powerful framework for understanding trust through the Enneagram's three Centers of Intelligence: heart, head, and gut.
She also shares:
- Personal stories
- A trust framework inspired by Harvard Business School professor Frances Frei
- Coaching examples for coaches to consider
- How each Enneagram type might unconsciously skip over trust
- Practical ways to strengthen trust through empathy, clear communication, and follow-through.
Whether you're a coach, a leader, or simply someone who wants healthier relationships, this episode offers a practical way to recognize where trust starts to wobble and what to do about it.
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Frances Frei's TED talk on trust:
https://www.ted.com/talks/frances_frei_how_to_build_and_rebuild_trust
Beyond the Type Episode on Enneagram Stances:
https://www.swansoncoaching.com/podcasts/beyond-the-type-an-enneagram-inspired-podcast-about-being-human/episodes/2149067197
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Are you a coach looking for support? Check out my new small-group mentor coaching program: Patterns, Presence, and the Enneagram. NBHWC approved for 9 CEs (ICF CCEs pending approval). Learn more here:
https://www.swansoncoaching.com/coaches-enneagram
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